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TERMS AND CONDITIONS

TERMS AND CONDITIONS

These terms and conditions form the basis on which you can visit our website, order bread and bakery products from us and book for other services such as food prep and weight loss packages. Please read them carefully as they contain important information.

General terms and conditions

This site is owned and operated by H & H Complete Living. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at healthnhealthy101@gmail.com or on 08089726031.

The contract between us
Orders for Bread and Bakery Products
We must receive payment of the whole of the price for the products that you order before your order can be accepted. Your payment of the price for the products represents an offer on your part to purchase the products, which will be accepted by us when we send to you an email that the products have been sent to you. Our acceptance of your order brings into existence a legally binding contract between us.

Terms and conditions applying to orders for bread and bakery products
Availability
All orders are subject to acceptance and availability. If the products you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.

Ordering errors
All orders are subject to acceptance and availability. If the products you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.

Prices
The prices payable for products that you order are as set out in our website. All prices are inclusive of VAT ( where applicable) at the current rates and are correct at the time of placing your order.
Wherever it is not possible to accept your order to buy products of the specification and description at the price indicated, we will advise you by email.
Payment terms
The price for the products that you order is payable to us in full at the time you place the order. We accept no liability if a delivery is delayed because you have not given us the correct payment details.

Delivery
Our delivery charges are set out in our website
We will notify you by email of the date on which the products you have ordered are due for despatch to you.
Please note from payment and deliveries where we only able to deliver to.
We will deliver the products you have ordered either by courier or by our delivery people to the address you specify for delivery in your order. It is important that this address is accurate. For orders sent by courier, our courier will require you to sign for the products on delivery. Please check the delivery before you sign for it to verify that all the products you have ordered have been delivered and that they have not been damaged. We cannot accept any liability for any loss or damage to the products once they have been delivered. Our delivery days are Mondays, Wednesdays and Fridays in abuja. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period.
You will become the owner of the products you have ordered when they have been delivered to you. Once products have been delivered to you they will be held at your own risk and we will not be liable for their loss, deterioration or destruction.

Delivery is paid in CASH to delivery person

Pick up items

Payment must be made in full via bank transfer if you’re picking up yourself or sending someone. No payment, no order.
Risk and ownership
Risk of damage to, deterioration or loss of the products passes to you at the time of delivery to you, or if you fail to take delivery when our courier attends the address you have specified for delivery, the time when the courier tried to deliver. You will only own the products once they have been successfully delivered and when we have received cleared payment in full.

Acknowledgement and acceptance of your order
You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order. An acceptance of your order will take place on despatch of the products ordered.

Cancellation rights

For perishable goods: You have 2 hours to cancel your order, no refund after 2 hours. For other items: You have 24 hours to cancel your order.

BREAD ORDER IS FOR ABUJA RESIDIENTS ONLY

WHY? Our breads are made fresh without preservatives so we don’t deliver outside Abuja.

Right to refuse order
We reserve the right to refuse to accept your order if:
we have insufficient stock to deliver the products you have ordered;
we are not able to deliver to your area; or one or more of the products you ordered was listed at an incorrect price.
If we do refuse to accept your order we will notify you by e-mail and will re-credit the amount you paid when placing your order to the account from which you made payment as soon as possible but in any event within 2 days of your order.
Liability
If you do not receive products ordered by you when due on which they were due for shipment, we will have no liability to you unless you notify us in writing at our contact address of the problem within 2 days of the date on which the products were due for despatch to you (unless this is not reasonably practicable). If you notify a problem to us under this condition, our only obligation will be to refund to you the amount paid by you for the products in question.
Terms and conditions applying to other services
Availability
All reservations are subject to acceptance and availability. If there are no available spaces on the program you wish to take, we will notify you by e-mail or telephone.

Payment
Fees for all weight loss packages and food prep services are payable to us in full at the time of booking. All fees quoted are inclusive of VAT at the current rate (if applicable)

Acknowledgement and acceptance of your reservation
You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm your reservation.

Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all products and services have been fairly described. However, orders will only be accepted if there are no material errors in the description of the products and services or their respective prices as advertised on this website.

Damage to your computer
We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website.

Privacy
You acknowledge and agree to be bound by the terms of our privacy policy.